UPDATE 1/14/25I filed an official complaint with my bank and I have been told I am getting a full refund from Luhxe. They did ask me to close the case against them. Not until I have my money...lolI, like all the others, have fallen prey to this company. I bought 3 as Christmas gifts on 11/5/24 and they haven’t even shipped. I did get offered 30% refund, but when I asked for them to give me an ETA for when I can expect the bags they keep saying they can’t tell me that! I have demanded a full refund and now they are just ignoring me. Beware!!!