This was the worst online shopping experience I had EVER had! The order was ridiculously delayed and every time I inquired, I got platitudes and apologies but no information on where the product was. I requested a refund and was told they couldn’t issue one because the bag had been “reshipped.” Finally got it today and am sending it back immediately for a full refund. I don’t want to own anything from a company that has dreadful customer service and no integrity! The travel bag looks like a winner but the company? Losers!! Find what you’re looking for somewhere else, trust me!
