If I could give zero stars I would. Ordered the bags like many others and when they arrived one had the zipper pull missing and the other had the snaps on backwards. Immediately emailed their customer service and was told they would send replacements right away. Waited two weeks, no replacements. Emailed again- same response and still no bags. Opened a dispute thru Affirm in the interim. Emailed customer service requesting a full refund since the merchandise was defective and was informed I had to pay to send it back to them. Yep you read that correctly, they do not provide return shipping labels for defective products. Still waiting on my refund of almost $300. DO NOT BUY FROM THIS COMPANY
