Obviously wanted to like this bag, cool design, but terrible quality. I wanted high capacity, but quality issues limit how much you can actually put in here. Packed a light 3 days of clothes with a laptop and toiletries, made it a quarter mile before the strap snapped off. Was told that the bags can only support the weight of clothes when I asked customer service (?). Zipper rips open and is poor quality; also almost immediately lost two of the snaps. Pleather material sometimes develops a plasticy odor. Not a great purchase, wish I’d gone with a more traditional, sturdy bag. Looks nice though
