Luhxe

3
3 from 275 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
I would give it zero stars if I could

I would give it zero stars if I could. First, I only ordered one bag, and then as the order began to process all of a sudden a second bag was added to my order. When I told them, I did not order two bags, they only said that they couldn’t stop the bag from coming so they would give me 20% off of the second bag and I thought oh what the heck I’ll go ahead. I waited a month and a half for it to get here and both of the bags smell terrible. It’s almost like a chemical smell mixed with something dead. I’ve had the bags open for days. I’ve tried putting fabric refresher on it. I’ve tried putting the bag closed with really good smelling dryer sheets, and I cannot get the smell out, and that means that I cannot use the bag or gift the other bag. Highly do not recommend that you purchase this product now my journey begins with the process of getting my money back and I don’t know what that’s going to look like yet.

1
Date of experience: Nov 27, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More