Poor communication. Completed a purchase on 4/20/25 and received order approx 10 days later. Charged immediately.Company sent emails saying I had items left in cart. I responded that I did not order additional items and had completed and paid for my order on 4/20/25. They charged my card a second time anyway on 4/30/25 $50 more than the original order in spite of my emails. In late May I received a box from Luhxe. I have sent numerous emails requesting a refund and return mailing slip for the unauthorized order. They have not responded to my requests, nor refunded the money. There is no phone contact number to speak with anyone. I have not had an opportunity to use bags from the first order however I know from this experience that this is not a company that I would recommend doing business with.
