I loved this bag. It was perfect for short trips and the garment bag feature is brilliant, which is why I purchased several. However, after only 5 uses the zipper fell off. This would have been 5 stars but for this defect. I notified customer service they said they would call the manufacturer but then nothing. Well for the 4 trips I used it for it was a 5 star bag but it does not last long. So disappointed.
