Terrible. They had a bogo sale I ordered 2 black roller bags. they only sent me the confirmation for one. I complained and got an “oh no “ there was a website error and they supposedly would send out the second bag separately. I received the first bag. Lo and behold no wheels! What they fail to mention on their sale website is that even if you choose the roller version they will send you the classic as roller is not part of the bogo!! It’s not as if you get a pop up stating this item is not available for the bogo! BAIT AND SWITCH!! Beware!!! I’m keeping every email and text from this company, have disputed the charge with my credit card and do not plan on paying a dime and refuse to pay a restocking fee for their false advertising!!
