I honestly don’t know where to start. I ordered this bag over a month ago and it finally arrived late here in the UK, and smelling like it had been stored in a damp basement next to a pile of rotten fish! The material feels cheap and flimsy, nothing like as advertised. Within minutes of unzipping it, the zip broke so now I can’t even use it. One of the handles looks like it’s going to rip off if I put anything heavier than a sock inside.I contacted customer service and got nothing but copy-paste responses. No refund. No help. Just frustration. Total waste of money and time. Save yourself the headache and avoid this brand at all costs.
