Just want to say Thank you to whoever designed this bag. My mon is 68 and has arthritis and traveling was becoming really hard for her. Heavy suitcases, checking bags, waiting at baggage claim= it was all too much. Got her this bag for her birthday and she just got back from visiting my brother. She called me crying happy tears saying she felt independent again. She could carry it herself, it fits everything she needed. and she didn't have to ask for help. That's worth everything to me.