I have one buy to let flat which I let through Linley and Simpson. They are very meh. The biggest gripe I have is that everything happens in silos. If I want to get a general overview of my flat, from lettings, admin, repairs, rents, future prices etc, I have to phone a different person up, who is always just as clueless as to the state of my flat, who I am as the last person. There is never any hand over of the conversation, so you end up repeating yourself. That's if they even re-direct you. The amount of times I have been told to put the phone down and call a different number is a joke. I have to do all the work for them, which leaves me wondering what I pay my management fee for. If I need to query a bill, no one can tell me with confidence what has happened or why. They're also rubbish at following up with stuff they promise to do. I had originally put this as a 3 star review, but on reflection I can only give them 2 stars. Would not recommend to a single property landlord.
