Legacywills

4.6
4.6 from 519 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

519 Reviews

5 Star
83%
4 Star
8%
3 Star
2%
2 Star
2%
1 Star
5%

Filtered Reviews

Filter Reviews

Review Time

Easy to understand

It was all explained step by step and any queries were dealt with promptly

5
Date of experience: Apr 28, 2025
Very helpful and cheerful staff nothing

Very helpful and cheerful staff nothing was to much trouble for lesley.

5
Date of experience: Apr 20, 2025
I found this company hard work from day one

I found this company hard work from day one. After spending an hour on the telephone discussing my requirements I was sent a draft document with many basic mistakes, clearly they hadn'???t listened or understood the long interview. They went on to convince me that I needed other services however when it came to implementing these services it proved to be logistically impossible. Frustrated I said that I would not be completing these additional services only to receive a curt email saying it'???s over 14 days from the order so my money is gone. Not a pleasant company to deal with. Abrupt and uncaring, they just want to get your money, the 19.99 advertised price is a joke. They had a thousand pounds from me.

2
Date of experience: Apr 14, 2025
Great Service

Caring, efficient and helpful.. they explained everything and didn'???t rush you for answers or decisions. Great service!

5
Date of experience: May 03, 2025
The Lasting Power of Attorney can be

The Lasting Power of Attorney can be rather confusing but a quick phone call to Legacy Wills Team soon rectified the problem. The Customer Service Team are always very helpful and friendly

5
Date of experience: May 07, 2025
Wishes adhere to

The person listened to what I had to say was very helpful and professional

4
Date of experience: Apr 17, 2025
Would have been 5star but was ratherinteresting encounter!

Would have been 5star but was rather let down by your representative by initially congratulating me on '???my marriage'???and referring to me as Mrs Bloor when in fact it was my daughter who got married,hence changing her name and address on the my Will. I expressed my concern that he actually has changed the correct details on my Will. Nether the less he preceded to call me Mrs Bloor again on two occasions. I did not feel comfortable with this. However, he did deliver an efficient explanation of legality attached to the Will. Just hope the adjustments are correct on the new Will Document

4
Date of experience: Apr 14, 2025
Good Service

Good Service Simple easy process with friendly and helpful advice.

5
Date of experience: Apr 24, 2025
I got in touch with Legacy wills

I got in touch with Legacy wills through a cheap wills scheme in Match of this year. I was pleasantly surprised by the attention I received even though I was only asked for a fraction of the normal cost. I was also informed regarding power of attorney, something I had been looking into. I was very pleased with the time taken going through everything I wanted. If you'???re looking for a will or information I would highly recommend giving Legacy Wills a call.

5
Date of experience: May 04, 2025
Had to change something in my will

Had to change something in my will, it did a little while to do it , but in the end it was done perfect

5
Date of experience: Apr 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We offer fixed price Will writing and Estate Planning. Call Legacy Wills 0345 2600 600 to get your Will written in 30 days, because today was once tomorrow.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More