Guestreservations

1.1
1.1 from 328 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Fraudulent and Unethical

Fraudulent and UnethicalGuestReservations.com uses paid search ads to trick people into thinking they're booking with a site like Expedia or Priceline when, in fact, they have no official relationship with any of the hotels they claim to represent and you wouldn't know that without scanning for the disclaimers. The charge more than the hotels do on their own sites and they are 100% unwilling to accept cancelation for any reason, at any time. We clicked on their ad by mistake and thought we were booking a room at a specific hotel we were looking for in one city and they booked us in a hotel by the same name in another city. We called immediately to ask for a cancellation due to an error—made in the midst of trying to book last-minute travel for a family emergency—and they refused, telling us we should have read that they have a no refund policy and should not expect them to provide one, even under these circumstances. Plus, there is NO WAY they have 5-star reviews from all their customers like they claim in their own promotions and on their own site.

1
Date of experience: Jul 04, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More