I recently made a hotel room booking with this company, Guest Reservations. It seemed like a good rate, and I did not notice the additional 85% extra on the bill for booking fees. I therefore declined this payment on my banking app, but somehow this company was still able to take this money from my account, which is not legal under EU law. I recommend NOT to book with this company, you will be charged more than you would pay of you book directly with hotels. AVOID!!Edit: After about 2 weeks of sending emails to multiple different companies and people (and leaving this review), I finally got a cancellation and refund for this payment. Thank you to Guest Reservations customer service, who (once I found the right email address) responded promptly. However, my comments still stand about the deceptive marketing policy which this company relies on.
