Booked a hotel in dubai for 3 nights in May 2025 via guestreservations and tried to cancel within an hour after realising the fee they charged was overpriced. If I cancel, I am going to be charged ?131. This is unfair practice because it is not a last minute cancellation and also I shouldn’t be charged such exorbitant fees. I would like to cancel this booking and get a full refund asap if possible please. Only that would make me happy. UPDATE MARCH 5The team actually matched the price of another website and refunded me the excess which was very nice of them. I now update my review to 4 stars.
