This company is a scam avoid at all costs. Their call line disconnects and they don't have a customer service centre. We tried to book a hotel through them, we wanted one night, they added a second night and charged us. We couldn't contact anyone to change it and when we canceled, they still charged us. We contacted the hotel who waived all charges but Guest services, also called Hotel Beds still charged our card. Literally every email we tried bounced back, every phone number we called disconnected us. DO NOT USE!!Edit: I have contacted Guest Services using the email supplied and providing all requested info. If there is any satisfaction I will update.Update: I did receive a full refund. It took months, but they came through. changing my review however because of the difficulties in contacting them, it will remain low.
