UPDATE BELOW!Bad bad bad.I was trying to make a reservation. After going to my bank app, de price was much higher so I did NOT make the payment complete. Still I got a mail that the resevervation was complete. I clicked on cancel and got the message that I will get a refund of €77 while I got to pay €390!!!!!!!!!I make phone contact, nice sir who send me to a different department. I was on hold for 35 minutes!!! No phone contact. I wanted to try a new call, this didn’t work. Very bad and very sad!!! I just want my money back.UPDATE: After a few times contact, I got all of my money back. I’m so happy that they helped me.
