Guestreservations

1.1
1.1 from 328 Reviews and Ratings
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Practicing borderline thievery and

Practicing borderline thievery and abusing trust through booking process and site design, in a most likely wanted way. It starts with paid referencing and a lading page mimicking the legit hotel page like: www NameOfTheHotel/Guest reservations/ .so it looks like you are on the Booking page of the given hotel, just that it may "not be phone optimized”Showing daily rates at the decision process then not until the validation process. Where you see changed rates + outrageous added fees I booked a single Room showing 98 CHF/nightand saw 200/Night in USD!!! + more than 156 USD agency fees once you press validation it was too late to cancel. the paiement perception stayed pending for what seems to be all or almost all retraction period. Booking confirmation comes from a different named group called hotelvalues dot com a site known for similar practices.Customer service showing a USA phone number regardless of your location. I can’t believe such site is still allowed. will most likely flag this to consumer groups and ask to register a fraud with authorities.

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Date of experience: Apr 06, 2025

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