This COMPANY is a scam. Please be careful. I actually thought I was making a reservation directly through the hotel. I called the hotel to make changes to my reservation only to find out that guest reservation is a third party company. I called their 866 number and the agent said they are Priceline company. Agent Jovie won't allow me to change the date of my reservation but willing to cancel my original reservation yet won't guarantee a refund. Fortunately I got a hold of the hotel manager and got my reservation fix.
