Bad!! Never seen such a misleading and tricky website. Do not use this service as they promise you a 'best hotel rate' but charge you for their 'service' with an extra 30%. Without notifying you. I could only find out when I checked my credit card information. If you try to contact them, you get a stupid chat bot that tells you that the cancellation fee is the same as the hotel price 1100 dollar!). Do not make the same mistake that I did and keep away from this site.Update: after sending an email with my complaints to customercare i have been refunded my money.
