This is a classic scam of a company. if you see them - run away! Otherwise you risk of paying 50-100% more than what you saw on the reservation page for your accommodation. It is a absolutely astonishing that no consumer protection agency is dealing with these scammers. They trick you with the deign of a page to make you believe you are at the hotel’s own reservation page - beware you’re not! You see price per night - that looks reasonable or attractive and you never see the total sum to be charged or those junk fees they add up before you click the pay button - once you click pay - all of a sudden you realize that you’ve been charged a total sum that is significantly more than the price per night that you saw on the reservation page. Upon booking, I did not receive the booking number or invoice - all of this is designed so that it makes it difficult for you to realize what has happened and why were you charged so much. When you try to call them - it is difficult to bypass the automated messaging system - but once you manage to speak with the real person - they put you on hold, pretending to be “checking your reservation” and keep you on hold for more than 30min - they do that deliberately so that you just give up. I spent an hour on the phone from two attempts with their “customer service” - they just repeat the same script - and the operators there know they are working for a company that tricks people paying junk fees on top of actual hotel room cost. Look it up on YouTube and google - massive number of people complaining about how they operate. From outside looks like a legit company - but it’s all to trick you - don’t fall for it. Remember - NEVER EVER book with them!
