Unfortunately made a booking through the platform which advertised breakfast, wifi and shuttle. When the confirmation received, shuttle was not included amongst other things.Stayed on the line for customer service for over 2 hours, and called multiple times, only to be able to be assisted by the Sales team who do not have the tools to view or change any bookings.Strongly advise to stay away, save yourself the hassle and book directly with hotel or other reputable platforms.
