Guestreservations

1.1
1.1 from 328 Reviews and Ratings
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Very disappointed

The amount of the total booking only became clear after entering the CC data. Also no confirmation requested via the CC app so amount was suddenly debited. The total cost of the hotel room €2x€175,- was also calculated €150,- tax, reservation fees. If we had known all this and also booked now for 2 days unintentionally we would never have done this.An hour after booking we called the organization. But could not do or mean anything for us.Misleading and a very bad aftertaste.We have now paid a huge amount for what an overnight stay should be and also a lot of extra costs.Hopefully something else can be done.It was not possible to think along and that is a shame.

1
Date of experience: Feb 15, 2025

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