GuestReservations.com appears at the top of search engine results and looks deceptively like an official hotel website. I booked thinking I was dealing directly with the hotel, only to realize too late that it was a third-party platform with hidden, excessive fees.Their cancellation policy is rigid, customer service is unhelpful, and there’s no flexibility, even in cases of genuine mistakes or confusion. The final price was much higher than what was initially shown, and there was no way to amend or cancel the booking without losing a significant amount of money.This is a blatant scam disguised as a booking service. I am extremely dissatisfied and feel taken advantage of. I’m writing this to warn others not to fall into the same trap. Always double-check you’re on the hotel’s actual site — and stay far away from GuestReservations.com.
