Like other reviews on here my payment was taken before I confirmed the transaction. The price charged was double what I was expecting to pay. Trying to cancel is a joke as you need an itinerary number, but no email so have no idea what that is. My room is booked and the money has been taken by my credit card company, though I need to check to make sure the hotel has been paid.I will stick with Booking.com in future where all costs are presented.
