I really thought that I was making a reservation at the hotel website. I opted for a refundable reservation but it was only after I paid with a debit card, that the real price was quoted with taxes,amounting to twice the price that I would have paid with Booking. They did not send mail with a reservation number - so I cannot contact them through their awful phone system. Money taken from my bank account already - I want to cancel my booking and get a refund. The phone number is no use and I cannot email to cancel as I have no reservation number. Feel scammed. AVOID at all costs
