FRAUDULENT: STAY AWAY FROM THIS SO CALLED COMPANY. I had a charge of €183 taken from my credit card for a booking I didn’t even know I had made. €60 euro of this was tax. This company poses as the actual hotel website. I tried to cancel the booking but no contact details were available for this company. I rang the western hotel in Galway, where the booking was made. They said they had not been paid by Guest reservations yet so they would cancel the room. Followed was an email from guest reservations with a Do Not Reply address that I had missed the cancellation deadline. FOR A BOOKING I WAS DUPED INTO BY A COMPANY YOU CANNOT CONTACT BEGORE ANY DEADLINE EXPIRES. I rang the Western hotel again, they said they are aware of this going on. I got an email address for Guest reservations and requested a refund of my money before I would write a bad review to give them an opportunity to remedy this. That was April 2nd 2025 and no response. A colleague at work told me they had the same experience with the same company. They thought they were on the hotel website and made a booking and had a charge way in excess of advertised taken from their credit card.
