Guestreservations

1.1
1.1 from 328 Reviews and Ratings
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BEWARE

BEWARE - this site present themselves so you think your booking direct with the hotel but charge excessive fees on what initially looks like a cheap room. I booked a melbourne hotel from Hong Kong and clicked on a link that I thought was the hotels website so I was booking directly. It had a great rate but it said I had 3 minutes to complete the booking as it was the last room at that rate so I booked only to find the room I thought I was getting for $AU200 was charged to my card at $290.It was at this point that I realised what had happened as they had cloned the hotel site and when I challenged them, they said the extra $90 was for Tax Recovery and Service fees which is hugely excessive.Needless to say, l'll never use them again !!

1
Date of experience: Apr 07, 2025

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