Be really careful when buying through the website.It IS LEGIT. However, making a typo in your email when booking would probably result on you having no reservation number / confirmation. I had paid for a 2-night stay in Railay Phutawan resort having thought it was their official website (just comparing prices with booking). Did not manage to see the email confirmation, but that happened because it went to my spam. However, when trying to figure out how to contact the company (you can email to legal [at] guestreservations [dot] com) it looks like there could be many problems if something goes wrong.Reading their email response, it seems you might not be able to retrieve your booking confirmation:"The booking confirmation reservation detail forwarded by email is the only payment receipt available for your reservation. [...] The booking confirmation reservation detail is email generated; our system does not have the capability to alter any of the reservation details."There were also quite a few different fees hidden - This is what they would look like for 2 days:----------------------------------------Subtotal ?63.04Resort Fees ?5.16Tax Recovery Charges & Service Fees(See Details Below) ?41.83Amount Paid ?110.03----------------------------------------In the end, I managed to cancel the reservation as it was free cancellation for the next 48 hours and booked it through Booking.comGiving them 4 stars because it's not a scam, and they replied to my email in a 12 hour timespan
