Accidentally used this site to book two hotel rooms, but after they took my money I called the hotel to confirm and no actual booking was made. Cancelled their "booking" and they took the whole booking amount as a cancellation fee, even though they did not even make a real booking. Customer Service is AI that blocks talking to a real person. These people need to be investigated. Can't believe I fell for it. Please be very careful out there and stay the hell away from these scam artists.