The hotel I booked was full, but they charged my card anyway. I was told I would receive my money back within 48 hours, then I was told 72 hours, then 5-7 working days. After 7 days I was told then to contact my bank, after contacting my bank they told me the company was withholding my money. Long story short, Guest reservations stole my money and will do nothing to make sure it's returned. DO NOT USE this site
