This is a fraudulent company. They more or less copy past independent hotel websites, pretend you are booking with the hotel directly without booking fees. Then proceed to charge you the agreed amount plus insane amount of "hidden" fees (they will claim its taxes, resort fees). The hotel does get paid, and the room booked. But they get paid about 40% less then was agreed through Guest Reservations. I have made a fraud case with google as well. As this website will feature above the actual website of the hotel, but without luck. Do not trust any website that ends on .guestreservations.com !