Update:I contacted the costumer care, and they give me back the 243$. And I also received the confirmation of the hotel. I changed from 1 star to 4 star. This is a scam! I though I order on the hotel web site, but it wasn't. It was written that I will pay for the hotel 557$ but when I paid they charged me 800$!! I didn't receive any email confirmation, the hotel isn't aware of such reservation. I emailed the customer care, no one answered! Don't order from this website