Do not use this website. They masquerade as the hotels original website using their name in the URL, take an extortionate fee and create conditions designed to make it impossible to get your money back. I mistook it for a Paris Hotel’s official website and booked what I thought was a cancellable weekend stay for less cost as it was the ? actual site ?. I got a whopping bill of over $1000 on my credit card, later finding out it was due to their hidden fees. No booking confirmation number in their emails, all phone numbers are automated to a machine that tells you it is the hotel’s responsibility to sort everything. After reading other experiences online and confirming the worst I had to call my credit card company, cancel my card and contest the charge to the frauds department. The hotel managed to cancel my reservation after I explained the situation and Iuckily I got the funds back. I also got a ? free cancellation ? email from guest reservations after all the headache and can only assume it was from the hotel managing to reach a human. A lesson learned. Never, ever again! This site shouldn’t be allowed to exist.Edit: ignore their response below, it is as automated and as much an appearance as the rest of the scam - notice how its the same for all the 1-star reviews
