Guestreservations

1.1
1.1 from 328 Reviews and Ratings
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Caution! Scam Company

Caution! This is a scam company! They give the impression of ordering through the official hotel web site, but it isn't. The nightly rate is the same as the official hotel site but then they add close to 30% as a service charge which is not advertised. I contacted the hotel and they are aware of this imitation company but cannot do anything. All bookings through this company are apparently non-refundable and their 'customer service' don't care. Don't order from this website!As I can't respond to their reply directly - their response highlights that they know they imitate the hotel's direct website, they know that no one would book with them if they were clear and up front, their business model is built on deception highlighted by the lack of cancellation policy.

1
Date of experience: Apr 05, 2025

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