I thought I was booking directly with the hotel because they used the hotel name in their url, I am a Wyndham member and called to confirm my reservation and they didn’t have one in my name! I contacted “Guest Reservations “ and when they finally got back to me they said sometimes it takes 72 hours for it to show up! So on the day I was scheduled to check in, they still didn’t have a reservation in my name! So I respectfully asked to cancel this reservation as they had already taken my money out and I booked another reservation at a different hotel! After DAYS later they sent me an email saying that I would not receive my refund for my reservation! Seriously! This sight is a SCAM!
