I baught a lot of plants- they were on offer, and they arrived so tightly packed, battered and dry that most didn't survive. As I'd paid 1 pound per plant and 10 didn't make it past delivery, I wasn't happy.I emailed Gardening Express - they don't do phones! And sent them a picture of how the plants were packaged and a few shots of the dead plants.They got back to me a few days later saying my pictures weren't good enough. I needed pictures of the plants in the arrival pots with label facing forward and Full plant and pot on show. I needed a picture of the backing invoice and a picture of the plants in packaging - blabla! Well, as this was 2 days later I'd tided up? I took a few pictures of the plants I'd not composted yet and sent that and Gardening Express have ghosted me!They don't do customer service! I'd recommend Thompson and Morgan or YouGarden. Excellent customer service.Anyway, this was the second time this packaging issue has happened when I've baught a lot of plants from then. The first time - end of sale bulbs in bloom, I let it go, but the second I was unhappy.Anyway, I'm unhappy and out of pocket by at least 10 quid.
