I ordered a Hanging Egg Chair, it arrived with some major parts of the structure missing. After a very lengthy wait to receive a curt reply from the Senior Customer Services manager admonishing me for sending multiple messages in the hope that I would get a reply, I was told that they didn't have any replacement parts so I would have to have a refund. Having checked Gardening Express's website they still have the exact same chair in stock and for sale!! So they either couldn't be bothered to send me the parts or they are utterly inept, either way I wouldn't recommend using them and I certainly won't be using them again.
