Received absolutely awful plants from them. Most of them were dead the rest had gone mouldy, slimy and even had slugs in the pots. The smell was horrible when I opened the box of very badly packed plants all be it dead plants. I sent several emails and photos and they made it difficult by asking me to send photos of the plant passports on the side of the pots which most but only two had it on there. I had half of my order missing and ita??s almost like I was lying. Believe me Ia??m not a complainer but these plants from this company are disgusting and I wasna??t going to not complain and ask for a full refund for all of my orders all of which had dead plants. The hey guarantee a 14 day full refund and a 5 year guarantee for their plants so I should be getting a refund. I dona??t think they will want the plants or the slugs back though but if they do they are welcome to pick them up. May be more expensive but ita??s worth buying healthy plants you can see before you buy them.