I ordered 2 hydrangeas and 4 rose plants. They took over two weeks to arrive which was my fault, I didn't read the fine print of their busy period. But then on the day of delivery I received an email saying that the delivery driver had damaged a box with 4 of the rose plants. The two rose plants I did received looked half dead as well. I appreciated the email and was told to send through pictures of what I had received which I did. It has now been a further two weeks and and two emails later I have not received any further correspondence. I still haven't received the 4 roses nor do I want them if they are to look like the two that did arrive, I asked for a refund and have not had any communication back.