Update on previous complaint. I was so fed up with lack of response and seeing others say the same, I wrote a letter to them stating I would take out a small claim. Obviously no reply, so I did take out a claim, just a matter of filling a form in. Anyway, I won and now they have to pay me for plants, expensive postage of letter to make sure they signed for it plus court fee. They have this week to pay up or it goes to court. This was a matter of principal for all the people including myself who have been ripped off by this ghastly company. They take the money and will not stand by guarantees. No integrity at all. If more people do what I have done instead of writing off the money, maybe they will do better or go out of business. They take over a million a year from customers. Mine was only a ?40 some people have lost so much more. Dona??t sit back, take action with these fraudsters.