I had contacted them 9 times to ask for an update as to when I could expect my order to be delivered, and only getting an automated response which frankly told me nothing, I tried to cancel my order to again only get an automated response - my order was delivered today, 37 days after placing my order. To say I am disappointed in the service or lack of, and the condition of the plants I received is an understatement. I have received half dead plants, plants that have been rammed into the box and are damaged and have fallenOut of their pots . I will never use this company again how can a company called gardening express think ita??s acceptable to deliver poor quality plants 37 days after being ordered AVOID!