Delivery slow "Express is a joke"13 out of 17 bare-root trees failed to take - I simultaneously bought and planted 18 bare root trees from another source and all broke dormancy and all18 survived.Customer service swiftly fobbed me off with a "bark test", and when I submitted photographs of the dead trees failing the bark test, they ghosted me.They also claimed one of the bare root trees wasn't covered by their bare-root guarantee at all. Bonkers.
