'???? 1 out of 5 starsThird poor delivery in a row a?? extremely disappointedThis is now the third plant delivery Ia??ve received in poor condition from this company, and sadly, ita??s just as poor as the last two. The Calibrachoa arrived half out of the pot, with loose soil spilling everywhere and the plant looking limp and damaged a?? absolutely not the quality I expected, especially after repeated issues.After previous complaints, I received an email from the company admitting that their quality team were not 100% happy with the Calibrachoa Graffiti, Calibrachoa Goodnight Kiss, and Petunia Double Tumbelina a??Rosy Ripplea?? stock. They said they were awaiting fresh stock and gave me the option to either wait (with no estimated delivery date) or request a refund a?? which highlights they knew full well the plants werena??t in acceptable condition.Despite that, I still received another substandard delivery. This suggests a serious lack of care and a pattern of knowingly sending out poor-quality goods.At this stage, I no longer trust the company and will be contacting Trading Standards to raise a formal complaint. I would strongly advise others to avoid ordering from them until they make significant improvements in quality control and customer care
