Purchased many lily bulbs. Most of them came with 6-8 inch growth which were all broken off in the bags of compost they were in. Took photos as was advised and sent on only to be ignored. The 4 rose trees were sticks and crispy few leaves on one, none of them grew also none had an actual root system. They even sent the wrong plants stating what I purchased was no longer available. Why advertise then and why not inform me of the option of a refund. Diabolical way to treat customers. Takes far too long for deliveries. I cana??t understand the positive reviews as this does not reflect my experience whatsoever. Dona??t exactly ring true to be honest after discovering so many other victims of this so called company having same problems as myself. No customer service at all no phone number only a form to fill in on their site. Which they barely acknowledge. Please dona??t waste your time go to a decent supplier or garden centre. This company has gone downhill fast. Ia??ll never use them again. Like many others.