I ordered plants from Gardening Express and unfortunately received them in a completely dead and unusable state. I immediately contacted their customer service with photos and followed all the required steps. They responded once to ask for more pictures, which I promptly sent to their a??ineedhelpa? email a?? and since then, Ia??ve had no reply whatsoever.Ita??s now been a month and Ia??ve been left with no resolution, no refund, and no further communication, despite doing everything correctly and even keeping the original packaging just in case they needed a return.Judging from other reviews, this seems to be a recurring issue a?? poor-quality plants and almost non-existent customer service once they have your money. Extremely disappointing experience.Ia??m now considering raising this with Trading Standards and my bank.I would not recommend Gardening Express and strongly advise others to be cautious before ordering.
