Not the first time I've ordered from Gardening Express, but definitely the last. Over a ?100 of plants arrived droughted, and in mixed condition, some good, some very poor and damaged. No support, no phone contact or customer service. Single patronising response to my request for a partial refund clearly indicates their well-practised avoidance of "customer service". Apparently it was my fault for not understanding plants, how they grow, are transported or cared for. They "apologised" for my disappointment and confusion! I remain disappointed, but not confused, except by how they continue to trade. Showing 29% 1-star ratings on Trust Pilot?? Buyers beware, try elsewhere!
