i ordered a product that they were advertising as a special offer for some ones birthday present. i ordered on 15th June 2025 and they took the money on 16th June, I did not receive any confirmation or emailsfrom them, i still have not received any communication to say why as of 3rd July i have not received my order, their online customer service is a joke as they never respond to anything they also do not have a phone contact, cant leave messages on Facebook where they advertise, all very suspicious order says waiting for tracking number and has been processed which according to them means i cannot cancel my order, which is not compliant with trading standards rules. i shall now be taking the matter further.
