The condition of my plants was superb, they were more established than I could have possiby imagined for the price. The packaging was exactly right and no damage or deterioration happened in transit.There was a slight delay between the order showing as despatched and Yodel tracking picking it up. Once they had, however, the communication from both Gardening Express and Yodel was first class. Delivered accurately to a 2 hr window which is such a help