Gardeningexpress

2.1
2.1 from 347 Reviews and Ratings
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AVOID ! AVOID ! AVOID !

Placed my order for two plants on the 5th June, as of today (4th July) I have received nothing. After waiting for 21 days I requested to cancel my order and receive a full refund. I have sent multiple e-mails and also sent communication via their website - I have not had one single reply to my requests. No telephone number and no response via e-mails ! Paid via Credit card so have requested a refund via them and would encourage anyone who has had a similar experience and paid via C/C to do the same. Such a shame as they were a good company and I had received good service back in 2023 which was the last time I ordered from them. Something appears to have gone seriously wrong as their customer service is appalling ! It appears that they are deliberately ignoring any customer that has a problem or genuine query ! Do not order from this company under any circumstances ..... To say that I am highly disappointed would be an understatement !

1
Date of experience: Feb 27, 2025

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